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CRM is a sales automation system for the sales department that allows you to optimize processes, keep records of customers and store the entire history of interaction with them in a special contact card. Employees of your sales department will be able to record and listen to a telephone conversation, receive messages from different sources, create an invoice for a client in a few clicks, or set a reminder about an important meeting. The program is synchronized with all known sources of communication and lead generation (sites, mail, social networks, messengers). Lead data is automatically transmitted and saved. CRM for the sales department has an unlimited number of users and has only a cloud version of the product (you cannot modify the code programmatically, but you can write third-party applications).