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CRM is a sales automation system for business that allows you to optimize processes, keep records of customers and store the entire history of interaction with them in a special contact card. Your sales staff will be able to record and listen to a phone conversation, receive messages from various sources, create an invoice for a customer in a few clicks, or set a reminder about an important meeting. The program is synchronized with all known sources of communication and lead generation (websites, mail, social networks, messengers). Lead data is automatically transmitted and stored. CRM for business has an unlimited number of users and only has a cloud version of the product (you can not modify the code programmatically, but you can write third-party applications).