Sales Quality Control Checklist

Lead: Sure your sales team is performing at its best? Download the free 10-point checklist and run a 15-minute self-assessment: spot weak areas, evaluate your processes and find out whether you need quality control right now.

The checklist was developed by the Brutal Marketing team and is used in our day-to-day work. It covers 10 points, each tied to a separate area of your sales department.

Going through them shows you the real state of things and where quality control should come first.

What you'll assess with the checklist:

• how well managers follow scripts and communication standards;
• quality and response speed on incoming requests;
• how accurately deals are tracked in the CRM;
• whether calls are reviewed systematically and mistakes are worked on;
• transparency of your analytics and result tracking.

The checklist is useful for business owners, sales directors and team leads who want an objective view of their team's work without a complex audit or expensive consultants.

The checklist has already been downloaded by hundreds companies. The method is based on the Brutal Marketing team's experience since 2017 and our CRM implementation and quality-control projects.