Pro-Service - professional workshop in the heart of Barcelona. The workshop provides maintenance and repair services for cars, ATVs, boats and boats.
In its machine shop, Pro-Service uses only professional equipment and high-quality machines, for this reason it unconditionally guarantees the high quality of all work performed in the shortest possible time.
By June 2021, the founder of Pro-Service made decisions to implement Kommo
for a technical workshop, to improve the quality of work with leads and clients, and create a technical support department for existing clients. The peculiarity of the request was the unification of the processes of support and sale of services on the basis of one crm-system account. CRM for the workshop
was necessary, since in the process of processing applications there was a serious problem of accounting and distribution of applications between the masters of the salon, breakdown into different services and categories, directions.Pro-Service
owner determined for himself that he needed a system that would help automate and structure the work of the workshop. At that time, Google Spreadsheets, Google Docs were used to work from the client base.