- a well-established overseas property marketing and investment company specializing in all aspects of buying and selling property for foreigners. With a reputation for being very experienced, reliable and deeply passionate about what they do, the company has been trusted by over 1,000 customers from all over the world for over 9 years.
In April 2023, the administrators of Capitol Estate, on the recommendation of our past clients, contacted us at Brutal Marketing
with the task of implementing Kommo
into the company's sales department and call center.
Purpose of the implementation is to improve the quality of work with leads and clients, set up control over the execution of tasks, and automate communication with clients.
A feature of the request was the unification of several areas of the company's work on the basis of one account of the CRM system of the sales department, as well as the connection of several dozen sources of leads and the construction of high-quality informative analytics on products. In the process of processing applications, there was a serious problem of accounting and distribution of applications between responsible managers, breakdown into different services and categories, directions.
The administration of Capitol Estate determined for themselves that they need a system that will help automate and structure the work of the sales department, combining it with a logistics control system.