The introduction of
Kommo CRM is a complex transformation of the company's sales department aimed at attracting new customers, increasing the number of cross-sales and, most importantly, increasing the company's profits.
This process involves:
- making decisions based on actual objective data (all information that is entered into the system by the manager becomes instantly available to the rest of the employees; convenient analytics with the ability to create your own widgets; forecasting results);
- scaling of the sales department (carried out by automating a huge layer of tasks; integration with a huge number of different services (Facebook, VK, Instagram, Telegram, WhatsApp, Viber), etc.);
- simplifying the work of managers and increasing labor productivity (the system has a simple built-in designer of bots, which makes it possible to simplify communication with customers as much as possible and minimize the need for communication between a manager and customers);
- increasing customer loyalty by quickly completing the tasks assigned to the managers of the organization;
- leveling the risks of losing a client at different stages (fixing each application, squeezing clients with targeted advertising, sending SMS, etc.)